Client Support for AGROBASE

Support Areas
 
Overview
Bug Reporting
Importing Data from Excel
Updates
Older Versions

Support Methods and Policies
Support Information
Overview

Registered users have access to unlimited technical support, upgrades and new releases for the duration of their active license. AGROBASE Generation II® is an evolving and powerful software product by Agronomix Software, Inc, by whom it is licensed and fully supported.

Our staff are experienced in plant breeding and agronomic research, including a PhD in quantitative genetics. We recognize the investment and commitment you have made with our software, and also your need for qualified, and on-going technical support. We support what we sell!

A license of AGROBASE Generation II entitles you to support for events such as installation of Generation II, and for problems relating to use of the program, however we are not expected to offer support for operational problems due to network configurations, operating systems, TSRs (Terminate and Stay Resident), or other memory resident programs.

Our typical support hours are 9am to 5pm CST, Monday to Friday. You can contact us by email, phone or fax.


Live Support Meeting
Online Support

If you have a planned online call with our Support Team, and have received a meeting ID then please click the button below.

Join a Meeting